We would like to take a moment to share with our guests our commitment to our risk-free booking and advanced safety onboard Secret Atlas expeditions.
Our Risk Free Booking Promise
As travel returns to normal we would like to ensure you we will do everything to make sure your trip goes ahead as planned.
If your trip is canceled by us you can rebook on another departure free of charge or receive a full refund with no questions asked.
If you can’t enter the departure country due to covid travel restrictions we will offer you a free rebooking on a future departure.
Expedition Cruising in Svalbard
The Same Outstanding Experience
Guests exploring the sea ice by Zodiac
1. A naturally socially distanced trip visiting the wilderness in a small group of 12 or 48.
2. Uncompromised experience free from the crowds of larger vessels.
3. Itinerary and experience not affected by advanced safety measures.
Explore in Safety and Comfort
The health, safety and wellbeing of our guests have been our number one priority since the days of our very first expedition. As we face new global health challenges we are constantly updating our procedures to ensure our trips are as safe as ever.
1. We follow a stringent protocol developed by health experts and AECO which includes regular staff testing, and pre-departure checks for our guests. Our priority is to ensure that no infection gets on board and we travel as a safe, small group bubble. Fortunately, on a small ship with 12 or 48 guests, this is much easier than on a larger vessel. Guests will be informed of the up to date procedure 1 month prior to departure. If you have any questions surrounding this please contact a member of our team.
2. Before you embark the vessel, your cabin and common areas will be disinfected and cleaned to a high standard. Throughout your voyage the vessel will be kept clean and hygienic with an advanced cleaning, disinfecting and sanitising procedures followed at all times.
3. We have a comprehensive health and safety procedure in place in case of a medical emergency on board. This will be reviewed and kept in line with AECO guidelines. During the voyages, health checks will ensure and passenger health concerns are addressed and monitored.
Svalbard landscape by Chase Teron
Renewed Commitment to Sustainability
Visiting fragile places in the Arctic sustainability has always been at the core of what we do from educating our guests about the threats the Arctic faces and changes they can make in their lives to minimise their emissions.
1. Carbon drawdown through tree planting projects in Greenland.
2. A commitment to researching and investing in renewable alternatives to fossil fuels.
3. A commitment to creating awareness about the challenges the Arctic faces and what can be done to protect the Arctic.
Expedition Vessel Villa exploring Svalbard